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AI co-worker handles calls just like you

“I’m a self-employed First Aid Trainer and I woke this morning with the thought ‘WTF, I’m using an AI phone agent as the face of my business!!!!! I’m not techy at all and didn’t know if something like this would even work for such a small operation. To say I was nervous about trying AI is an understatement. But wow, was I wrong to worry! Peggy is my AI co-worker and she has a job for life! She takes all my calls, handles bookings, reschedules, sends out email confirmations, and even makes follow-up and reminder calls after courses. I’ve never had the time to do all of that and for £297 a month, it’s so, so worth it, as I’m now doing more training and providing a better service all round.”

“I’ll admit, I had my reservations about using AI. I was worried about what it might do on its own and how my customers would react to talking with a ‘robot.’ The idea of handing over such an important part of my business felt daunting, I mean would it feel impersonal? Would customers even want to engage with it? But Peggy’s been great—always professional, friendly, consistent, and most importantly, never gets flustered. You were right, Peggy is our AI co-worker who rocks!”

“I just wanted to share how much Peggy has transformed how we handle things at the dealership. We’ve started with covering calls on weekends, so we could have our reception team have more face-to-face contact – it’s been transformational for our weekend staff in lifting morale. Having now seen the potential, we’re now looking to extend Peggy’s role to include handling all inbound calls for our service and parts departments. We also want to explore the making of outbound customer retention calls - a task our sales team has always struggled to manage consistently.”

“We just wanted to drop you a quick email to say how much Peggy has changed things for us. To be honest, we were pretty (well, very, actually) sceptical at first. We’re not exactly tech-savvy - we still run our diaries in notebooks we carry around! But we were missing so many calls and calling back voicemails was eating up hours. Worse, by the time we got back to some people, they’d already gone elsewhere. Peggy has completely solved that problem. She answers every call, books and reschedules jobs for us – well worth the £500 a month. On top of that, there’s no employment hassles or costs like holiday pay, sick leave, or national insurance! We started as sceptical, now complete converts.”

“Peggy promptly calls patients for an appointment when their test results come in, plus she makes reminder calls for upcoming appointments, and handles rescheduling when necessary. This has vastly reduced missed and no-show appointments, meaning we see more patients each week. Thanks.”

“With hundreds of tenanted properties, the volume of calls we receive can be overwhelming, but Peggy handles it effortlessly - even managing hundreds of calls per hour when needed. Operating 24/7, she ensures our tenants can always get through to report any issues, no matter the time of day. What’s been particularly impressive is how she triages urgent cases quickly and efficiently, making sure tradesmen are booked immediately when needed. Peggy has brought a level of reliability that’s crucial for both our team and our tenants. We couldn’t be more pleased!”

“Martin (our version of Peggy) has been brilliant. Although we already have an online reservation system, there were always customers who preferred to call, especially for group bookings. Martin has completely taken that off our plate (see what I did there?). The process has been smooth from day one, and the results have been fantastic. Having someone - or something - dependable to ensure no call is missed has been a real game-changer for us.”

“Peggy handles all incoming calls, books appointments, sends reminders, and even follows up on overdue check-ups. It’s freed up our team to focus on patient care, and the efficiency she’s brought to managing our schedule has been invaluable.”

“Your Peggy, our Wendy, handles booking property viewings, freeing up our agents to spend more time in the field rather than tied to their desks. On top of that, she handles vetting calls with prospective buyers, ensuring our team is always focused on serious inquiries. Everybody in the office is happier, now they’re doing more of what they like.”

“I wanted to share how much Peggy has impacted our opticians. We started using her to handle incoming calls, book appointments, managing reschedules, and following up with clients. The upsides were immediate. We’ve expanded her role to include outbound reminder and retention calls - tasks that often fell through the cracks before.”

“I have no words, really. Peggy takes care of all the calls; booking in repairs, tyres, servicing, and MOTs. No more missed calls or lost bookings during or outside of business hours. What’s been especially refreshing is having a friendly, professional female voice representing us in what’s otherwise a male-only team. It’s made a noticeable difference in how our customers perceive us, especially during out-of-hours calls when Peggy ensures we never miss an opportunity.”