Built to Handle Calls Across All Industries
From retail to professional services, Peggy understands the challenges of SMEs and elevates customer support
See if Peggy is a good fit for your business
Here's How Peggy Streamlines Customer Interactions Without Losing The Human Touch
Explore examples of Peggy - each designed to simplify phone interactions, boost efficiency, and keep your business moving forward.
Simplify Account Updates
Peggy handles account updates, password changes, and profile modifications.
- • Effortless account updates
- • Accurate information collection
- • Operates 24/7, ensuring customers never face delays
Secure Verification, Every Time
Peggy authenticates callers with personalised scripts to ensure security without the wait.
- • Real-time caller verification
- • Personalised security scripts
- • Instant authentication process
- • Secure data handling
Make Billing Inquiries A Breeze
Peggy manages payment processing and resolves billing queries efficiently to reduce frustration.
- • Payment processing assistance
- • Billing query resolution
- • Account balance inquiries
- • Payment plan setup
Make Booking Easier Than Ever
Peggy automates bookings, confirmations, and cancellations for a stress-free customer experience.
- • Automated booking system
- • Real-time availability checking
- • Instant confirmations
- • Easy cancellation process
Route Calls Where They Belong
Peggy routes calls to the right department or person, reducing frustration for both customers and staff.
- • Intelligent call routing
- • Department identification
- • Reduced wait times
- • Skill-based routing
Accurate Responses Every Time
Peggy handles FAQs with precision, giving customers fast answers without tying up your team.
- • Comprehensive FAQ database
- • Instant accurate responses
- • Natural language understanding
- • 24/7 availability
Smarter Order Handling
Peggy assists with order placements, status updates, and modifications for a smooth customer experience.
- • Order placement assistance
- • Real-time status updates
- • Order modifications
- • Delivery tracking
Round the Clock Frontline Support
Peggy provides step-by-step troubleshooting, reducing escalation rates and frustration.
- • Step-by-step guidance
- • Common issue resolution
- • Escalation prevention
- • Technical support automation